Pearson Strategic Group is a women-owned small business that helps the Department of War (DoW) and federal agencies cross the last mile of AI — turning tools they've already fielded into systems their people actually use. We pair human-centered field research with hands-on implementation to find what's blocking adoption, then fix it.
Three connected service lines — human-centered design, AI implementation, and digital transformation — delivered together, so federal teams adopt technology that fits how their people actually work.
User research, usability testing, and interface and service design for federal digital systems. We learn how staff and the public actually use a system, then design workflows and screens that cut errors, training time, and rework — accessible and Section 508-compliant from the start.
Whether the AI is already fielded or yet to be built, we make it deliver. We run process discovery to find where work actually stalls, then configure, integrate, or build automation so it fits real workflows and security requirements — and people actually use it.
Human-centered AI adoption planning, organizational readiness, and change management. We help agency leaders sequence modernization, prepare their workforce, and measure outcomes — so new technology is actually used after it ships, not shelved.
Agencies buy and field capable AI — then it goes unused, because nobody designed it around how people actually work. Pearson Strategic Group delivers that last mile. We embed with your team, run the human-centered field research to find what's really blocking use, redesign the workflow around the people, and implement so the AI you already paid for finally delivers. One accountable partner from discovery through adoption — and Paige performs the work herself. As a women-owned, military-spouse-owned small business, we work directly with agency teams and prime contractors alike.
Pearson Strategic Group is owned and operated by Paige Pearson, who personally performs every engagement. Paige spent a decade as a product and UX designer at software companies including BambooHR, Mavenlink/Kantata, and ArbiterSports — and was on the front line of designing and prototyping with AI, running rapid AI-assisted sessions with real users and shipping working proofs of concept. The results are concrete: she helped de-risk millions of dollars in ACH payroll transactions and cut a four-hour spreadsheet process to fifteen minutes. That pairing — human-centered design with practical AI and automation — is exactly what we bring to federal teams, and you work directly with the owner from first discovery session to final deliverable. As a women-owned, military-spouse-owned small business, our status can also count toward your small-business and WOSB subcontracting goals.
For contracting officers and agency leaders with a human-centered design, UX research, or AI implementation requirement — one accountable partner from discovery through delivery.
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